Updating Customer Tax Exemption Errors with: You have encountered an Unexpected error (Doc ID 1353453.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle E-Business Tax - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to update a tax exemptions in Customer UI, the following error occurs.

Error Page
You have encountered an Unexpected error

Exception error is "java.lang.NullPointerException at
oracle.apps.zx.taxcontent.registration.server.MaintainPartyTaxProfilesAMImpl.
setExemptionCache(MaintainPartyTaxProfilesAMImpl.java:1916)"

Cause

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