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How To Workaround the 'OKE Contract Approval' Approval Process Being Accidentally Used for a Service Contract (Doc ID 1354022.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Service Contracts - Version 11.5.10 and later
Information in this document applies to any platform.


This note provides a workaround to the issue where a user has accidentally selected the "OKE Contract Approval (OKEKAPRV) Approval Process for a Service Contract instead of the "Approval Process" (OKCAUKAP) one. If the workflow has been completed, the contract is likely stuck in Pending Internal Approval status. Can this mistake be corrected?


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