My Oracle Support Banner

How To Workaround OKEKAPRV Wrongly Picked in Lieu of OKCAUKAP For Service Contracts (Doc ID 1354022.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.
Checked for Relevance 08-Feb-2015


The Purpose of this note is to provide a workaround on the issue where a user has selected OKEKAPRV for a service contract instead of OKCAUKAP, or vice versa.
If the workflow has been completed, the contract is likely to be stuck in Pending Internal Approval.

How can a wrong Workflow Approval selected by mistake on a contract be reverted?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.