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How To Workaround the 'OKE Contract Approval' Approval Process Being Accidentally Used for a Service Contract (Doc ID 1354022.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Service Contracts - Version 11.5.10 and later
Information in this document applies to any platform.

Goal

This note provides a workaround to the issue where a user has accidentally selected the "OKE Contract Approval (OKEKAPRV) Approval Process for a Service Contract instead of the "Approval Process" (OKCAUKAP) one. If the workflow has been completed, the contract is likely stuck in Pending Internal Approval status. Can this mistake be corrected?

Solution

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In this Document
Goal
Solution
References


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