Create Autoadjustments Returns No Results When No To Customer Given (Doc ID 1354140.1)

Last updated on SEPTEMBER 28, 2011

Applies to:

Oracle Receivables - Version: 11.5.10.2 and later   [Release: 11.5.10 and later ]
Information in this document applies to any platform.

Symptoms

After submitting my parameters in the "Create Auto Adjustments" screen, if from Customer is given without to customer, the output returns no results, even if there were invoices which should have been picked up with that selection criteria

Responsibility:  Receivables Manager
Navigation:  Control > Adjustments > Create Auto Adjustments

Enter all mandatory fields, and also enter a customer account number in the from field but not in the to field.  The output returned is blank - it doesn't include any of the invoices which should have been picked up for that customer


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms