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Sales Order Lines Stuck at Shipped Status Though Assoicated Delivery Details Are Interfaced to Order Management (Doc ID 1354799.1)

Last updated on JUNE 13, 2018

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

CURRENT BEHAVIOR
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The Order Line is stuck at Shipped status, though the associated Delivery Details are successfully Interfaced to Order Management.
Shipped Quantity and Actual Shipment Date on the Order Line is also updated.
Line workflow is stuck at Ship Line activity in Notified status.

EXPECTED BEHAVIOR
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Expect the Line to be fulfilled and closed after the Interface Trip Stop is run.

Cause

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