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Repair Order Error When Creating A Service Request: 'Service activity selected for the logistics line is not defined for the item's billing type' (Doc ID 1355071.1)

Last updated on OCTOBER 10, 2022

Applies to:

Oracle Depot Repair - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to create a Repair Order with logistics lines, the following error occurs.

Service activity selected for the logistics line is not defined for the item's billing type


The issue can be reproduced at will with the following steps:
1. Create a Service Request in Repair Order header.
2. Enter information for the Repair Order, and save.

Cause

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In this Document
Symptoms
Cause
Solution


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