My Oracle Support Banner

Repair Order Error: 'Service activity selected for the logistics line is not defined for the item's billing type' When Creating A Service Request (Doc ID 1355071.1)

Last updated on SEPTEMBER 27, 2018

Applies to:

Oracle Depot Repair - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to create Repair Order with logistics lines, the following error occurs.

Service activity selected for the logistics line is not defined for the item's billing type


The issue can be reproduced at will with the following steps:
1. Create a Service Request in Repair Order header.
2. Enter information for the Repair Order, and save.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.