Repair Order Error: 'Service activity selected for the logistics line is not defined for the item's billing type' When Creating A Service Request (Doc ID 1355071.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
***Checked for relevance on 19-OCT-2013***
***Checked for relevance on 12/6/2015***
***Checked for relevance on 11/22/2016***

Symptoms

When attempting to create Repair Order with logistics lines, the following error occurs.

Service activity selected for the logistics line is not defined for the item's billing type


The issue can be reproduced at will with the following steps:
1. Create a Service Request in Repair Order header.
2. Enter information for the Repair Order, and save.

Cause

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