OEXOEORD: Picked Lines Can Be Canceled
(Doc ID 1355576.1)
Last updated on AUGUST 30, 2021
Applies to:
Oracle Order Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version,
When ordered quantity is updated to 0 on a Picked PTO Line ,
System prompts the message
"Don't allow cancel: Line has been pick confirmed/staged."
or error:
"The update request cannot be executed now because the source lines have at least one delivery line that is in a confirmed delivery or has been shipped."
However the Line still gets cancelled.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Copy a PTO Sales Order
2. Schedule
3. Book
4. Release Sales Order
5. Change the ordered quantity = 0
6. Move the focus the next record.
7. Save, the system prompt: Don't allow cancel: Line has been pick confirmed/staged.
8. Move back to the canceled line.
9. Move the next record. the system prompt: Don't allow cancel: Line has been pick confirmed/staged.
10. However record is saved successfully.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |