OEXOEORD: Picked Lines Can Be Canceled (Doc ID 1355576.1)

Last updated on JULY 19, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version,

When ordered quantity is updated to 0 on a Picked PTO Line ,
System prompts the message

"Don't allow cancel: Line has been pick confirmed/staged."
   or error:

"The update request cannot be executed now because the source lines have at least one delivery line that is in a confirmed delivery or has been shipped."

However the Line still gets cancelled.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Copy a PTO Sales Order
2. Schedule
3. Book
4. Release Sales Order
5. Change the ordered quantity = 0
6. Move the focus the next record.
7. Save, the system prompt: Don't allow cancel: Line has been pick confirmed/staged.
8. Move back to the canceled line.
9. Move the next record. the system prompt: Don't allow cancel: Line has been pick confirmed/staged.
10. However record is saved successfully.

Cause

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