Debrief for an Exchange Item Error: "Passed Serial Number (Xxx) Violates Uniqueness With In Inventory Items"
Last updated on SEPTEMBER 06, 2016
Applies to:Oracle Install Base - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
When attempting to do debrief for exchange item in Field Service the following error occurs.
The issue can be reproduced at will with the following steps:
1. Perform Exchange in Field Services. Perform debrief and receive error as reported for line 'Exchange-Part-Out' transaction
Transaction subtype 'Exchange-Part-In', has change owner = Internal and External for Transaction subtype 'Exchange-Part-Out'
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