Duplicate Item Role Assigned When Creating Item and Adding it to a New Item Request

(Doc ID 1355905.1)

Last updated on OCTOBER 27, 2017

Applies to:

Oracle Advanced Product Catalog - Version: 12.0.6 and later   [Release: 12 and later ]
Information in this document applies to any platform.

Symptoms

On : 12.0.6 version, Catalog items

When trying to create an item in PIM, and adding it to an NIR, see that a duplicate item role is created, and both show the same name as the Item Creator. Submitting the item causes the following error:

ERROR
-----------------------
Role already granted to the Grantee or Role Grant dates overlap with already existing Grant

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an item (item 1) using user A
2. Approve the item
3. Create a New Item Request copying item 1, using user B
4. Submit it

Changes

In Oracle Advanced Product Catalog, Direct Item Role gets duplicated in Item People Screen when item is created along with NIR.

Cause

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