HR Benefits Confirmation and Summary Report Will not Complete (Doc ID 1356007.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Advanced Benefits - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On 11.5.10.2 in Oracle Advanced Benefits

When trying to submit the Benefits Confirmation and Summary report, the report just continues to run and never completes.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility US Super HRMS Manager.
2. Navigate to Processes and Reports > Submit Processes and Reports > Single Request.
3. Submit Request Name: Benefits Reports Wrapper Process and select he Benefits Confirmation and Summary Report.

Cause

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