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Primary Salesperson Defaults to Last Person who Entered the Quote (Doc ID 1357399.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle Quoting - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, HTML User Interface

Quote is defaulting the last person who created a quote in the Primary Sales Person field during creation of a quote.

Expect that when user B creates a Quote, primary sales rep should be sales rep tied to user B not user A

Steps to Reproduce

The issue can be reproduced at will with the following steps:
1. User A logs in and creates Quote, primary sales rep is sales rep tied to user A.
2. User A logs out
3. User B logs in, creates a new Quote, primary sales rep is sales rep tied to user A
4. Bounce mid-tier services (oacore and apache)
5. Login as User B and create Quote, primary sales rep is sales rep tied to user B.
6. User B logs out
7. Login as User A, create a Quote, primary sales rep is sales rep tied to user B

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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