R12: iSupplier Portal: Customer Address Details Change On Manage Tax Page while creating an Invoice (Doc ID 1357534.1)

Last updated on SEPTEMBER 09, 2016

Applies to:

Oracle Payables - Version 12.0.1 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

OA release 12 - iSupplier portal

In iSupplier portal pages during creation of an invoice without a PO, find that the address associated with the Customer TaxPayer Id changes when user navigates to the Tax Details page.

Example: for a specific supplier , on the Details page, here are the customer tax payer's address details that default in:
Customer Tax Payer ID : EIN/TIM
Customer Name : Gilead Sciences, Inc.
Address : 333 Lakeside Drive Foster City 94404 US

Let's call this the 'Lakeside Drive' address
Once the mandatory info is entered, click Next to go to the Manage Tax page. The customer tax payer's address details then change to the following:
Customer Tax Payer ID : EIN/TIN
Customer Name : Gilead Sciences, Inc.
Address : 650 Cliffside Drive San Dimas Los Angeles 91773

Let's call this the 'Cliffside Drive' address
Go back to the Details page, the customer tax payer's address is showing the 'Cliffside Drive' address.
Need to change this back to the 'Lakeside Drive' address through re-selecting the Customer Tax Payer Id via the LOV.


Steps to reproduce
1 - Create an invoice without a PO
2 - Supplier entered; Customer Tax Payer info defaults in with address &address1
3 - Enter further info, go to Manage Tax page.
4 - The Customer Tax Payer info shows incorrect address &address2

Cause

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