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Attachements Are Not Deleted From the Database Although They Are Deleted From the Application (Doc ID 1357662.1)

Last updated on JULY 14, 2020

Applies to:

Oracle iSupport - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

A normal attachment has a row in FND_LOB table and a corresponding rows in FND_DOCUMENTS & FND_ATTACHED_DOCUMENTS.

There are some cases when canceling a service request creation process when an attachment has been done, leaves an orphan€ row in FND_LOB table with no corresponding rows in FND_DOCUMENTS & FND_ATTACHED_DOCUMENTS.


Steps to Reproduce

1) Open new service request with attachment and cancel.
2) Add attachment to an old SR -> click remove
3) Add attachment to an old SR -> click cancel

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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