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Credit Card Payments, Refunds and Chargebacks: Overview and Setup for Oracle Receivables Release 12 (Doc ID 1357967.1)

Last updated on MARCH 21, 2022

Applies to:

Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.


Oracle Receivables (AR): Receipts Workbench Information Center > Note 1357967.1

This document provides an overview and setup requirements to use the Credit Card Feature in R12 Oracle Receivables. It includes information on how to use credit cards for payments, creating credit card refunds (Manually and Automatically - via the Automated Receipt Handling for Credits), recording credit card chargebacks and correcting credit card errors.


Focus of this setup is Oracle Receivables Release 12. Although most of the content in this note is also applicable in Release 11.5, some features described are only available in Release 12.


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In this Document
 1. Overview
 2. Setup for Credit Card Payments
    a. Oracle Payments setup
    b. Define Remittance banks
    c. Define a Receipt class and associated Receipt Method
    d. Document Sequence
    e. Profile Options
    f.  Customer Setup
 3. How to create a Credit Card Payment
 4. Setup for Credit Card Refunds
    a. Receivable Activity
    b. Lookup Code
    c. Receipt Class
 5. How to Create a Credit Card Refund
 6. Credit Card Chargebacks
 7. Credit Card / Fund Transfer Errors
 8. Credit Card Processing, Known Issues and Patches
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