LOCKBOX: Automatic Receipts Creation Creates Receipts For Invoices Applied To Unconfirmed Receipts (Doc ID 1358237.1)

Last updated on FEBRUARY 12, 2019

Applies to:

Symptoms

Automatic Receipts Creation Program (API) creates receipts for invoices applied to unconfirmed receipts.  These are receipts that require confirmation.  This means that several receipts are created for the same invoice and the customer will receive several receipts for acceptance for the same invoice.  This program should not create new receipts for invoices with receipts waiting for customer’s confirmation.

Create an invoice with a receipt method that needs confirmation.
Run Automatic Receipts and it creates the receipt but does not apply it to
the invoice as expected (because receipts require confirmation).

Create another Automatic Receipts batch and this same invoice can be
selected and receipts will be created for it again.

Expectation is that while receipts for an invoice are awaiting confirmation
they should not be available for Automatic Receipts again.

Cause

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