Line Level Cash Application Issue: Credit Memo Application causes Corruption of Line Level Balances
(Doc ID 1358350.1)
Last updated on FEBRUARY 15, 2019
Oracle Receivables - Version 12.0.0 and later Information in this document applies to any platform.
When applying a partial credit memo against one invoice line of a multi-line invoice which maintains line level balances, the line level balances of the other invoice lines become corrupted and are replaced with zero. Steps to Reproduce
In an instance where Line Level Balances are enabled, create an invoice with three lines.
Create a credit memo and apply it to line 2 of the invoice
Note that the balance for line 2 is correct, however the balances for line 1 and 3 are incorrectly updated to NULL.
If you attempt to do a line level cash application (LLCA), the line balances will now show as zero.
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