Receipt Batch Issue: Batch Status is Showing Incorrectly - Out of Balance When it Should Be Open or Closed When it Should be Out of Balance (Doc ID 1358374.1)

Last updated on AUGUST 29, 2016

Applies to:

Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.


Symptoms

Receipt Batch status incorrectly shows as Out of Balance instead of Open, when there is at least one Reversed Receipt and one Unapplied Receipt in the batch.
or
Receipt Batch status incorrectly shows as Closed instead of Out of Balance, when there is difference of amount and count in the batch.

Steps to Reproduce
Responsibility
: Receivables Manager
Navigation
: Receipts > Batches
Create a Receipt Batch with control count = 1.00.
Enter a Miscellaneous Receipt for 150.00
The batch total shows a difference of <149.00>, and the status is incorrectly set to CLOSED, when it should be OOB.

Cause

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