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How to Use AWR Reports to Diagnose Database Performance Issues (Doc ID 1359094.1)

Last updated on JANUARY 13, 2023

Applies to:

Oracle Financials Accounting Hub - Version 12.1.3 and later
Oracle Database - Enterprise Edition - Version and later
Oracle Net Services - Version to [Release 10.2]
Oracle Database Cloud Schema Service - Version N/A and later
Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A and later
Information in this document applies to any platform.


This article aims to provide guidance on how to interpret AWR information specifically for Database Performance issues.

Please remember in order to produce reports, access AWR views, or use the diagnostic information from any part of the Automatic Workload Repository, the Diagnostic Pack License is required. This includes the production of AWR reports, ADDM reports and ASH reports even if these are requested by product support or other agencies.

NOTE: Oracle Diagnostics Pack (and Oracle Tuning Pack) is available with Enterprise Edition ONLY. For further details of pack licensing see:

Oracle® Database Licensing Information
12c Release 1 (12.1)
Part number E17614-08
Chapter 1 1 Oracle Database Editions
Feature Availability by Edition


Best Practices

Pro-Active Problem Avoidance and Diagnostic Collection

Although some problems may be unforeseen, in many cases problems may be avoidable if signs are detected early enough. Additionally, if an issue does occur, it is no use collecting information about that issue after the event. AWR reports are one of the support recommend methods for collecting such diagnostics. For information on suggested uses, other proactive preparations and diagnostics, see:

<Document 1482811.1> Best Practices: Proactively Avoiding Database and Query Performance Issues
<Document 1477599.1> Best Practices Around Data Collection For Performance Issues

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In this Document
 Best Practices
 Pro-Active Problem Avoidance and Diagnostic Collection
 Ask Questions, Get Help, And Share Your Experiences With This Article
 AWR Webcast
 Top 5 Timed Events
 SQL Statistics
 Other SQL Statistic Sections
 Load Profile
 Instance Efficiency
 Latch Activity
 Notable timed and wait events:
 CPU time events
 Other Potential CPU related Issues:
 Check to see if other waits follow the high CPU timed event.
 High External CPU usage
 Troubleshooting CPU usage
 'Log file sync' waits
 Buffer busy waits
 Waits for 'Cursor: mutex/pin'
 Troubleshooting Other Issues
 Use of ADDM Reports alongside AWR
 Other AWR reference Articles
 Discuss Diagnosis of Performance Issues Using AWR Reports

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