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Depot Repair Child Repair Transaction Error: The Replacement Setup Is Invalid For Instance (Doc ID 1359156.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Installed Base - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

Sales Order Issue transaction from Depot Repair is failing to update Install Base and has the following error:

The replacement setup is invalid for instance_id: (&instance_id)





STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Order Management responsibility > - Ship a configuration item
2. Install Base responsibility > Expire relationship between parent and child instance
3. Depot Repair responsibility > create a Service Request to ship the child instance

While creating the Order Management line, the parent instance id is getting populated in the Installation details also even though the relationship was expired earlier in Install Base.  

Cause

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In this Document
Symptoms
Cause
Solution
References


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