Invoice Action Items Link gives unexpected error in Invoice Holds Notification (Doc ID 1359430.1)

Last updated on SEPTEMBER 27, 2016

Applies to:

Oracle Payables - Version 12.0.1 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to click on "Invoice Action Items" link in the hold notification workflow, the following error occurs.

ERROR

Exception Details.
oracle.apps.fnd.framework.OAException:
java.sql.SQLException: Initialization failed at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:996)at
oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:211
oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:153)
oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:762)  at
at oracle.jbo.domain.Number.(Number.java:289)at
oracle.apps.ap.invoice.request.negotiation.server.NegotiationAMImpl.getNotificationInfo(NegotiationAMImpl.java:1956)at
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)at
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

STEPS
The issue can be reproduced at will with the following steps:
1. Payables Responsibility > Invoice >Entry
2. Validate the Invoice so that Hold is applied and workflow is started
3. Worklist > Open Hold Notification > Click on "Invoice Action Items" Link => error appear

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms