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Valid Ship Methods Not Displaying In LOV (Doc ID 1359886.1)

Last updated on AUGUST 11, 2021

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Transaction Entry

When a user goes to add a Shipping Method to the Sales Order, the Shipping Method is not found in the List of Values (LOV). For some reason, 8 Shipping Methods have disappeared from the list. These Shipping Methods have not been updated, nor have they been disabled. They are all active & enabled in Organizations.

Expect to see all 8 of these Shipping Methods in the LOV.

The issue can be reproduced at will with the following steps:
1. Carriers form with Freight Carrier Active check box checked, Ship Method: XXXX
2. Organization Assignments- Carrier Service form, which shows that XXXX has Assignments, ie. Code: yyyy, Name: yyyy_name, Assigned check box is checked.
3. Navigate: Orders, Returns, Sales Orders, Order Information tab, Others tab, Warehouse field, BED is not in the Shipping Methods LOV.


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