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FRM-92101 Error On Opening Find Create Service Request Form After Upgrade (Doc ID 1360065.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


On : 12.1.3 version, Service Request Form

When attempting to open SR form, the following error occurs:

ERROR
-----------------------
FRM-92101: There was a failure in the Forms Server during startup. This could happen due to invalid configuration
Please look into the web-server log for details.

Details..
Java Exception:
oracle.forms.net.ConnectionException.Forms.session <3> aborted unable to communicate with runtime process.
at.oracle.forms.net.ConnectionException(Unlnown Source)..



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Field Service Manager >Field Service Representative>My Service Requests>Create Service Requests

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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