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Rejecting Change Order Requires Restart of Workflow from Workflow Tab (Doc ID 1360269.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Reviewing and correcting a rejected change order gives no option to submit the change again. Instead, the user must restart the workflow manually.

NOTE:
In the images below and/or the attached document, user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance). 
Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.


Video - Manually Start Workflow (02:41)


Workaround
Users must manually start the workflow. This is not intuitive to them.

Expected Behavior
You want the Submit action to be available after the user corrects a rejected change order.

What is working
A Submit button IS available when the change order is first created. The same is NOT available after the change order is rejected.

Solution

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In this Document
Goal
Solution
References


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