Rejecting Change Order Requires Restart of Workflow from Workflow Tab

(Doc ID 1360269.1)

Last updated on MARCH 14, 2018

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Reviewing and correcting a rejected change order gives no option to submit the change again. Instead, the user must restart the workflow manually.

Video - Manually Start Workflow (02:41)


Workaround
Users must manually start the workflow. This is not intuitive to them.

Expected Behavior
You want the Submit action to be available after the user corrects a rejected change order.

What is working
A Submit button IS available when the change order is first created. The same is NOT available after the change order is rejected.

Solution

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