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Upgrading From 11.510 To R121.3 and Encountered HTTP 500 Internal server (Doc ID 1360410.1)

Last updated on AUGUST 08, 2016

Applies to:

Oracle Applications Technology Stack - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Checked for relevance on 30-NOV-2013


Upgrading an 11i instance from to 12.1.3 and encountered an HTTP 500 Internal server Error
on the AppsLogin page.

The following error resulted in the application.log file:

Caused by: oracle.apps.fnd.common.AppsException: oracle.apps.fnd.common.PoolException: Not able to create new database connection: FND SECURITY_APPL_USER_NOTAUTH N USER GUEST
at oracle.apps.fnd.profiles.Profiles.getProfileOption(
    at oracle.apps.fnd.profiles.Profiles.getProfile(
    at oracle.apps.fnd.profiles.ExtendedProfileStore.getSpecificProfileFromDB(
    at oracle.apps.fnd.profiles.ExtendedProfileStore.getSpecificProfile(
    at oracle.apps.fnd.profiles.ExtendedProfileStore.getProfile(
    at oracle.apps.fnd.common.logging.DebugEventManager.configureUsingDatabaseValues(
    at oracle.apps.fnd.common.logging.DebugEventManager.configureLogging(
    at oracle.apps.fnd.common.logging.DebugEventManager.internalReinit(



Upgrade from 11.5.10 to 12.13.


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