Error 'No Strategy Exists For Running For Delinquency' When Creating a Promise To Pay (Doc ID 1360591.1)

Last updated on MAY 31, 2016

Applies to:

Oracle Advanced Collections - Version: 12.1.1 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.
Form:IEXPYPRS.FMB - IEX: Payment Processing

Symptoms


Getting the following error when creating a Promise to Pay (PTP), the PTP is still created despite the error.

Error:
No Strategy exists or running for delinquency

The error only occurs when the full amount of the invoice is promised.

Cause

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