Error 'No Strategy Exists For Running For Delinquency' When Creating a Promise To Pay

(Doc ID 1360591.1)

Last updated on DECEMBER 15, 2017

Applies to:

Oracle Advanced Collections - Version: 12.1.1 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.
Form:IEXPYPRS.FMB - IEX: Payment Processing


Getting the following error when creating a Promise to Pay (PTP), the PTP is still created despite the error.

No Strategy exists or running for delinquency

The error only occurs when the full amount of the invoice is promised.


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