Purchase Order Acceptance Form (POXPOEAC) Hangs Causing a Lock (Doc ID 1360751.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Purchasing - Version 12.0.6 to 12.2.3 [Release 12 to 12.2]
Information in this document applies to any platform.

Symptoms

Intermittently, the Purchase Order Acceptance Form (POXPOEAC) will hang, causing a lock. A user will make a change to a Purchase Order (PO) such as changing the price, save it and then submit it for approval. After the PO is approved, the user will again query the PO and navigate to Tools > Acceptances. The user populates the Acceptances form and clicks OK. The application hangs. The user has to abort the session (ctrl-alt-delete), causing a lock.

Steps to Reproduce:
1. In the Purchasing responsibility, query an approved PO
2. Modify the price.
3. Save the PO and submit it for approval.
4. After the PO is approved, re-query the PO.
5. Nav: Tools > Acceptances
6. Populate the Acceptances form and click OK.
7. The application hangs.

Cause

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