Release Sales Order Recommendations Errors "update fails for line id xxxxxx, om return status = " (Doc ID 1360783.1)

Last updated on AUGUST 02, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 21-Oct-2013***

Symptoms

On : 12.1.3 version, Scheduling and Sourcing

When attempting to run the MRPRELSO module: Release sales order recommendation,
the following error occurs.

ERROR
-----------------------
update scceeds for line id430551
update fails for line id 450622, om return status =
update fails for line id 450626, om return status =
update fails for line id 464324, om return status =
update fails for line id 464325, om return status =
update fails for line id 480486, om return status =
update fails for line id 480489, om return status =
update fails for line id 480490, om return status =
update fails for line id 480491, om return status =
update fails for line id 480527, om return status =
send workflow notification to planner BACKGROUND2, request id=1664334


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run a Plan with sales order demand in ASCP.
2. Select sales order demand with SSD changes for Release from Planner workbench. Select at least 10 lines.
3. Release from planner workbench.
4. On ERP OM side, look at concurrent program: Release sales order recommendations. It ends with error.

Cause

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