My Oracle Support Banner

Contact Sourcing Emails Are Addressed By "WF_PON_ADD_USER_" Rather Than Suppliers Actual E-Mail Address (Doc ID 1361182.1)

Last updated on MARCH 26, 2019

Applies to:

Oracle Sourcing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Using Sourcing, upon inviting a supplier and giving an email address for additional contact, the email received by the supplier is having the email address in the format of WF_PON_ADD_USER_####

EXPECTED BEHAVIOR
-----------------------
Expect supplier to receive the invitation with the contact's correct e-mail.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the E-Business Suite and select the Sourcing Responsibility.
2. Create a Negotiation  and enter a supplier
3. Give an email as to invite and inform the contact of the supplier not yet registered
3. Email received by the supplier is showing WF_PON_ADD_USER... type of email address format.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.