Contact Sourcing Emails Are Addressed By "WF_PON_ADD_USER_" Rather Than Suppliers Actual E-Mail Address

(Doc ID 1361182.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Sourcing - Version: 12.1.3 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Using Sourcing, upon inviting a supplier and giving an email address for additional contact, the email received by the supplier is having the email address in the format of WF_PON_ADD_USER_####

EXPECTED BEHAVIOR
-----------------------
Expect supplier to receive the invitation with the contact's correct e-mail.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the E-Business Suite and select the Sourcing Responsibility.
2. Create a Negotiation  and enter a supplier
3. Give an email as to invite and inform the contact of the supplier not yet registered
3. Email received by the supplier is showing WF_PON_ADD_USER... type of email address format.

Cause

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