Create Accounting Issue: Supporting Reference Missing for Reversed Receipts (Doc ID 1361478.1)

Last updated on NOVEMBER 11, 2016

Applies to:

Oracle Receivables - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

Supporting References are missing in a Reversed Receipt.

Steps to Reproduce:

Responsibility: Receivables Manager
Navigation: Setup > Accounting > Accounting Methods Builder > Methods and Definitions > Journal Line Types

  1. Create multiple supporting references against the Receivable account and link them to the same seeded source 'Distribution Line Identifier'.
  2. Define one supporting reference with maintain balances = Yes.
  3. Define the other supporting reference with maintain balances = No

Navigation: Receipts > Receipts

  1. Create cash receipt and apply to an invoice.
  2. Run Create Accounting
  3. Review supporting references and data is successfully picked up for both supporting references.
  4. Reverse the receipt. 
  5. Run Create Accounting
  6. Review supporting references and data is only picked up for the supporting references with Maintain balances = No

Cause

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