"Line Flow - Generic, Bill Only" Workflow Activity Does not Automatically Progress the Line from Awaiting Invoice Interface - On Hold
(Doc ID 1362248.1)
Last updated on JULY 07, 2017
Applies to:
Oracle Order Management - Version 12.0.4 and laterInformation in this document applies to any platform.
Symptoms
In 12.0.4 in Production:
For a sales order line having "Line Flow - Generic, Bill Only" workflow type,
when users releases the hold which prevents the line from invoicing, the line is still in the Awaiting Invoice Interface - On Hold status and waiting for invoice eligible.
The workaround is to go to the sales order line > Actions > Progress Order and manually progress the order line.
EXPECT THAT..
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After releasing the hold, the sales order line should progress to the next status: Invoiced and then to Closed.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |