Duplicate Items In Direct Item Entry Page Do Not Merge On Cart
(Doc ID 1362350.1)
Last updated on AUGUST 21, 2019
Applies to:
Oracle iStore - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Shopping Cart Related
Find that when adding same items from the direct item entry page to a new cart (the cart gets created when the items are added), the items are not merged even though "IBE: Merge Shopping Cart Lines" is enabled.
And
If a shopping cart already exists and several of the same items are added to the shopping via direct Item entry, only one gets added.
EXPECTED BEHAVIOR
-----------------------
Expect to see the items merged correctly
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enable IBE: Merge Shopping Cart Lines profile
2. Add several of the same item via direct item entry page using several lines
For example
Product Qty
A 1
A 1
A 1
3. Click on Fill details and add to cart
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |