Work in Process Job Completion Not Allowed due to INV_INVALID_CTO_SERIAL error. (Serial Number already exists for the Base Model) (Doc ID 1363662.1)

Last updated on AUGUST 12, 2017

Applies to:

Oracle Work in Process - Version 12.1.3 and later
Information in this document applies to any platform.
INV_INVALID_CTO_SERIAL


Symptoms

Canceled an old Work In Process job but Serials were already created. We need the serial numbers to show they were created on the new job. When we try to create the serial numbers we are seeing the INV_INVALID_CTO_SERIAL error.

Serial Number already exists for the Base Model

1. Organization uniqueness is set to "Within inventory model and items"

2. Try to receive the same serial for two configured items and it would fail with uniqueness violation.

Cause

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