Not Able to Delete Quote ; ORA-20002: 3100: item 'OENH/xxxxxx'

(Doc ID 1363895.1)

Last updated on AUGUST 30, 2017

Applies to:

Oracle Order Management - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms


User was not able to delete Quote that is in Lost Status , any  attempt to delete Quote raised following errors
ORA-20002:  3100: item 'OENH/xxxxxx' does not exist in Package  OE_Header_util Procedure Delete_Row

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms