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Actions Merge And Split Shipment Result In Wrong Involved Party (Doc ID 1363996.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.1.2 and later
Information in this document applies to any platform.

Symptoms

Two order releases with different Bill To involved parties are planned individually onto separate shipments. The involved parties are on the respective shipments as expected.
Then those two shipments are merged.

* instead of adding both Bill To involved parties to the resulting shipment, only the one from the 'merge to' shipment remains.


Then the merged shipment is split by Order Release.

* both resulting shipments have the Bill To involved party from the formerly merges shipment, instead of reverting to the Bill To involved party from the respective Order Release.

Cause

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In this Document
Symptoms
Cause
Solution
References


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