Employee Name Is Not Displayed On Self Service Pages as Expected
(Doc ID 1364139.1)
Last updated on JULY 07, 2020
Applies to:
Oracle Self-Service Human Resources - Version 12.1.2 and laterInformation in this document applies to any platform.
Symptoms
Find when an Employee looks at the their "Personal Information" from Employee Self-Service their incorrect name is displayed.
STEPS TO REPRODUCE
- Employee has a name change.
- HCM shows correct name in the PUI (Professional User Interface).
- Employee logs in and selects "Employee Self-Service
- They click on "Personal Information"
- Original name is displayed, not the changed name.
Cause
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In this Document
Symptoms |
Cause |
Solution |