Change Status On Adjustments Not Showing Saving Or Showing In Receivables

(Doc ID 1364326.1)

Last updated on MAY 10, 2016

Applies to:

Oracle Advanced Collections - Version: 12.1.3 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.

Symptoms


The new status and note added on an Adjustment doesn't appear in Receivables after the change is made in Collections. When an adjustment is changed in Receivables, the change appears in Collections correctly.

Cause

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