EBS Export To Excel Fail With HTTP 500 Internal Server Error In Form and fndgfm.jsp With java.lang.NullPointerException In Excel File (Doc ID 1364656.1)

Last updated on OCTOBER 05, 2016

Applies to:

Oracle Application Object Library - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Export, EBS, Form, Browser, HTTP 500, Internal Server Error, fndgfm.jsp, NullPointerException, JAVA.LANG.NULLPOINTEREXCEPTION
Checked for relevance on 5-Oct-2016

Symptoms

The following error results in exporting form data:

HTTP 500 internal server error

The Export to Excel errors for all type data.  The following is the error message in the Excel file:

fndgfm.jsp error : Java Exception
<pre>
java.lang.NullPointerException
at _fndgfm.getExportFileExtn(_fndgfm.java:287)
at _fndgfm.downloadBlob(_fndgfm.java:188)
at _fndgfm._jspService(_fndgfm.java:591)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:473)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)
at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:908)
at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:619)
</pre>

The issue can be reproduced at will with the following steps:
1. Select GL SuperUser responsibility and menu.
2. Navigate>>Journals>>Enter -- select a journal entry.
3. Place cursor in the lines zone of the form.
4. Select File>>Export from the menu.
 

Cause

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