Outbound Emails From Email Center Are Intermittently Missing Attachments
(Doc ID 1365025.1)
Last updated on MARCH 09, 2019
Applies to:
Oracle Email Center - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]Information in this document applies to any platform.
Symptoms
Intermittently, outbound emails lose their attachments files.
Expected Behavior
Expect that all emails are sent with their respective attachments file.
Steps
The issue can be reproduced at will with the following steps:
(R) Email Center Agent Console
Click on (B)Compose New Email.
Create an email and add an attachment to the email and send.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |