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Create Accounting - Cost Management Process Fails To Complete For Inventory Transactions Err ORA-01555: snapshot too old (Doc ID 1365200.1)

Last updated on AUGUST 31, 2021

Applies to:

Oracle Purchasing - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle Database - Enterprise Edition - Version 12.1.0.2 and later
Oracle Cost Management - Version 12.1.1 to 12.1.3 [Release 12.1]
Oracle Database Cloud Schema Service - Version N/A and later
Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A and later
Information in this document applies to any platform.

Symptoms

When attempting to Run Create Accounting - Cost Management, the following error occurs.
Due to this issue, users cannot create accounting for inventory transactions.

ERROR
--------
An internal error has occurred in the program XLA_00707_AAD_S_000013_PKG.EventClass_273. ORA-01555: snapshot too old: rollback segment num

The following REVERSAL events could not be processed. The event/process status is U/U:
Note: this warning may be ignored for any events whose ledger is a cash-basis ledger


The issue can be reproduced at will with the following steps:
--------------------------------------------------------------------
1. Cost Management SLA responsibility:
2. SLA
3. Create Accounting

Cause

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In this Document
Symptoms
Cause
Solution
References


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