Event Alert Not Triggered When Using The Self Service Framework Page (Doc ID 1365506.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Self-Service Human Resources - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms


Custom event alert for employee self service special information creation/update action raises email notifications when data is entered via Core Forms, but not at all when the transaction is raised via "self service".


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

  1. Create the custom event alert .
  2. Try it from the forms .
  3. Try it from the self service .

 

Cause

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