Customer Form, Contacts Issue: Updating Purpose of Email Address Raises Error: Value for primary_by_purpose is Y. Please enter a value for contact_point _purpose.

(Doc ID 1365590.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When you are editing the details of a contact's email address, and remove the Purpose or Format then attempt to save, you get the following errors:

Error
1. Value for primary_by_purpose is Y. Please enter a value for contact_point _purpose.
2. You cannot update column email_format to null.


Steps to reproduce:

Responsibility: Receivables Manager
Navigation: Customers : Customers

Cause

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