Second Refunds For Gateway BEP Failing With IBY_50311, Invalid Number Format for &ATTRIBUTE_NAME (Doc ID 1365977.1)

Last updated on DECEMBER 15, 2016

Applies to:

Oracle Payments - Version: 12.0.6 to 12.1.1 - Release: 12.0 to 12.1
Information in this document applies to any platform.

Symptoms

BEP is QuickGateway
Second refunds are failing in ORAPMTCREDIT

[May 27, 2011 11:13:14 AM MDT]
EXCEPTION:[iby.ecapp.PSResult.PSResult]:oracle.apps.iby.exception.CreditCardP
rocessorException: Invalid number format for &ATTRIBUTE_NAME (if specified)
or one of the following: Merchant ID, Payment System ID, Amount, Date, Number of Transactions.
at oracle.apps.iby.payment.CreditCardProcessor.insTimeoutTxn(CreditCardProcessor.java:445)
at oracle.apps.iby.payment.CreditCardProcessor.processTrxn(CreditCardProcessor.java:1092)
at oracle.apps.iby.payment.CreditCardProcessor.returnCC(CreditCardProcessor.java:2458)

The error may also manifest itself during Automatic Remittance as error code IBY_50311.

Error code IBY_50311 means:
"Invalid number format for &ATTRIBUTE_NAME (if specified) or one of the following
: Merchant ID, Payment System ID, Amount, Date, Number of Transactions".

Cause

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