Receipts Creation Not Using Routing Rules Defined In Payee And Defaulting To Default Processor (Doc ID 1367273.1)

Last updated on JULY 13, 2015

Applies to:

Oracle Payments - Version 12.0.6 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms


A Payee has been defined - Payee1 - with 2 Payment Processors, Processor 1 and Processor 2. 

There are 2 Receipt Methods defined: MASTERCARD-A and MASTERCARD-B. 
Routing rules are defined in Payee for MASTERCARD-A to use Processor 1 and MASTERCARD-B to use Processor 2. We have Processor 1 defined as default Processor in Payee.

When running Automatic Receipt Master using Receipt Method MASTERCARD-A, the process creates receipt attached to Processor 1, which is correct.
However, when running Automatic Receipt Master using Receipt Method MASTERCARD-B it again creates receipt attached to Processor 1 instead of Processor 2 as defined in Routing rules. 
The process seems to be using Default Payment processor to process the receipts and ignoring Routing rules defined for that Payee. Thus, some of the transactions are stamped with the incorrect payment system account.

Cause

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