R12: Prepayment Unapplication Accounting Error The subledger journal entry does not balance in the entered currency

(Doc ID 1367629.1)

Last updated on SEPTEMBER 14, 2017

Applies to:

Oracle Payables - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms


On : 12.1.2 version, Accounting Issues in AP

Invoice partially accounted.
Prepayment Unapplied event in error.

ERROR
-----------------------
The subledger journal entry does not balance in the entered currency. Please verify the entered amounts on the journal entry lines.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Payables
2. Invoice entry
3. Actions
4.Create Accounting

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this customers payments has stopped.

Cause

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