Quick Codes Via Integration Are Not Populating All Of The Information For Order Releases. (Doc ID 1367689.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 6.2.2 to 6.2.4 - Release: 6.2 to 6.2
Information in this document applies to any platform.

Symptoms

On OTM version 6.2.2.

ACTUAL BEHAVIOR
---------------
When sending Release Events using a Quick Code, the following information is not populated on the Order Event History screen:

Responsible Party
Status
Reason
Reporting Use

The data is displayed when the event/quick code is added via the UI.

EXPECTED BEHAVIOR
-----------------------
Expect the following information to be populated when the Quick Code is added:
Responsible Party
Status
Reason
Reporting Use

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create a Quick Code containing:
Responsible Party
Status
Reason
Reporting Use

2. Create an Order Release.

3. Import an XML file to add an Event using the Quick Code to the Order Release.

4. Note the Quick Code is added however the following information is not shown when viewing the event:
Responsible Party
Status
Reason
Reporting Use

Cause

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