Assignment of Dunning ID on Unapplied Receipts in the IEX_DUNNING_TRANSACTIONS Table Given Lowest Level When It Should be Highest Level
(Doc ID 1367841.1)
Last updated on MARCH 02, 2018
Applies to:Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
For Staged Dunning, Receipts/Credits are always assigned to the lowest level, even when the value of the Receipts/Credits is greater than the value of the lowest level invoices.
It shows on the dunning letter as a negative balance and increases the dunning level of all levels.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!