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Assignment of Dunning ID on Unapplied Receipts in the IEX_DUNNING_TRANSACTIONS Table Given Lowest Level When It Should be Highest Level (Doc ID 1367841.1)

Last updated on FEBRUARY 18, 2019

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

For Staged Dunning, Receipts/Credits are always assigned to the lowest level, even when the value of the Receipts/Credits is greater than the value of the lowest level invoices.
It shows on the dunning letter as a negative balance and increases the dunning level of all levels.

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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