Last updated on SEPTEMBER 06, 2016
Applies to:
Oracle Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]Information in this document applies to any platform.
Form:CSFFEDBF.FMB - Debrief
***Checked for relevance on 29-SEP-2013***
Symptoms
On the 12.1.3 version of the application, when attempting to perform a Debrief using the forms version of the screen, for a revision and serial controlled item, the following error occurs.
The transaction failed because there was an error. Transaction processor error. Negative balances not allowed.
The issue can be reproduced at will with the following steps:
1. Create a SR
2. Create an associated schedulable task
3. Assign a resource
4. Perform a Material Debrief using item Rev A.
As a result users cannot complete the debrief.
Cause
Sign In with your My Oracle Support account |
|
Don't have a My Oracle Support account? Click to get started |
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms