Create Relationship Error Message - Unexpected Error (Doc ID 1368214.1)

Last updated on SEPTEMBER 12, 2016

Applies to:

Oracle Trading Community - Version 12.1.3 and later
Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Attempting to add a customer to a relationship and receive the following error:

You have encountered an unexpected error. Please contact your System Administrator for assistance.

Responsibility:  Receivables Super User
Navigation:  Customers > Relationship Manager > Query Customer
Click on the customer link
Add the customer to the relationship and Apply

Error Page

Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.server.OAPlsqlViewObjectImpl.callAPI(OAPlsqlViewObjectImpl.java:196)
at oracle.apps.ar.hz.relman.server.HzRmRelVOImpl.callAPI(HzRmRelVOImpl.java:75)
................
## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.ar.hz.relman.server.HzRmRelVORowImpl.insertRow(HzRmRelVORowImpl.java:615)
at oracle.apps.fnd.framework.server.OAPlsqlViewRowImpl.callAPI(OAPlsqlViewRowImpl.java:117)
at oracle.apps.ar.hz.relman.server.HzRmRelVORowImpl.callAPI(HzRmRelVORowImpl.java:536)

It is possible that you see the following error in update mode
ava.lang.NullPointerException
at oracle.apps.ar.hz.relman.server.HzRmRelVORowImpl.insertRow(HzRmRelVORowImpl.java:897)
in file file HzRmRelVORowImpl.java
897: if (trx.getProfile("HZ_GENERATE_PARTY_NUMBER").equals("N"))


Looked at HzRmRelVORowImpl.java at line 615, the code is:  if (trx.getProfile("HZ_GENERATE_PARTY_NUMBER").equals("N"))

Cause

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