Create Relationship Error Message - Unexpected Error

(Doc ID 1368214.1)

Last updated on SEPTEMBER 12, 2016

Applies to:

Oracle Trading Community - Version 12.1.3 and later
Oracle Receivables - Version and later
Information in this document applies to any platform.


Attempting to add a customer to a relationship and receive the following error:

You have encountered an unexpected error. Please contact your System Administrator for assistance.

Responsibility:  Receivables Super User
Navigation:  Customers > Relationship Manager > Query Customer
Click on the customer link
Add the customer to the relationship and Apply

Error Page

Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(
at oracle.apps.fnd.framework.server.OAPlsqlViewObjectImpl.callAPI(
## Detail 0 ##
at oracle.apps.fnd.framework.server.OAPlsqlViewRowImpl.callAPI(

It is possible that you see the following error in update mode
in file file
897: if (trx.getProfile("HZ_GENERATE_PARTY_NUMBER").equals("N"))

Looked at at line 615, the code is:  if (trx.getProfile("HZ_GENERATE_PARTY_NUMBER").equals("N"))


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