Error When Booking - Ora-01426: Numeric Overflow In Package ASO_ORDER_FEEDBACK_UPDATE_PVT (Doc ID 1368664.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
Ora-01426
Numeric Overflow
ASO_ORDER_FEEDBACK_UPDATE_PVT


Symptoms



On : 12.1.3 version, Transaction Booking

When attempting to Book a Sales Order with Profile OM: Bypass Notify OC set to N at the Site level, the following error occurs.

ORA-01426: numeric overflow in Package ASO_ORDER_FEEDBACK_UPDATE_PVT Procedure UPDATE_NOTICE

The issue can be reproduced at will with the following steps:

  1. Responsibility: Order Management Super User
  2. Navigate: Profiles > set OM: Bypass Notify OC set to N at the Site level >
  3. Navigate: Orders Workbench, Order Organizer > Enter an order and try to Book
  4. Following error occurs:
    ORA-01426: numeric overflow in Package ASO_ORDER_FEEDBACK_UPDATE_PVT Procedure UPDATE_NOTICE

Note: You are able to book orders if the Profile OM: Bypass Notify OC set to Y at the Site level. However, this will not populate the ASO_ORDER_FEEDBACK_T table.
With no records in this table, customer is not able to create Sales Compensation for OKS and OIC products in CRM.

Cause

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