Not Able To Pick Release All Order Lines when Items Exist in Different Subinventories (Doc ID 1369228.1)

Last updated on MARCH 24, 2020

Applies to:

Symptoms

You have a Sales Order for multiple items existing in multiple different subinventories.  For example:

Order 12345 is for 3 line items:

    1.1.   Item Widget exists in subinventory FGI1
    2.1.   Item Gadget exists in subinventory FGI2
    3.1.   Item WhatIsIt exists in subinventory FGI3

You want to pick release the entire order (all order lines at the same time).   You tried entering a subinventory in the Pick Release form, but either none of the lines were pick released, or only the order lines existing in the inventory you specified on the pick release form were released.

Cause

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