Form Fails To Launch When Using Japanese Or French Language (Doc ID 1369474.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Applications Technology Stack - Version 12.0.6 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

On E-Business Suite Applications, Forms for Applications Technology

Actual Behavior
When attempting to open forms with FRENCH or JAPANESE languages using FireFox, forms open briefly and the closes without any errors .

Expected Behavior
Open forms with FRENCH and JAPANESE translations correctly, along with any other languages

The issue can be reproduced at will with the following steps:
1. Login as user with FRENCH or JAPANESE language
2. Open any form

The issue has the following business impact:
Due to this issue, users cannot application in FRENCH and JAPANESE.

Cause

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